Frequently asked questions

What services does your clinic provide?

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We offer a wide range of medical services, including general health checkups, specialist consultations, preventive screenings, and personalized treatment plans designed to meet each patient’s needs.

How can I book an appointment?

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You can easily book an appointment online through our website, by calling our front desk, or by visiting our clinic in person. We also provide same-day appointments for urgent needs.

Do you accept health insurance?

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Yes, we accept most major health insurance plans. Please bring your insurance card to your appointment so our team can verify your coverage.

What should I bring to my first visit?

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Please bring a valid ID, your health insurance information, and any previous medical records or prescriptions related to your current condition.

How do I contact my doctor after hours?

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If you need to reach your doctor after clinic hours, you can call our emergency helpline or leave a message through the patient portal. Our team monitors messages and responds promptly.

Do you offer telehealth or online consultations?

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Yes, we provide secure video consultations for patients who prefer to meet their doctor virtually. It’s a convenient way to access care from home.

How do you ensure patient safety and privacy?

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We follow strict medical and digital security protocols, ensuring that all patient information is confidential and stored according to healthcare privacy regulations (HIPAA-compliant).

Can I get test results online?

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Yes, your test results are uploaded securely to your patient portal, where you can view them anytime. Your doctor will also review the results with you.

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